16 juin 2013

The Future of Services - by R. Gary Bridge, PhD

R Gary Bridge's the future of services #quis2013
Technology will create more and better services in more places at better prices...
New winners and losers will emerge...
Bridge works at the intersection of competitive strategy, advanced technology, and process re-engineering to solve problems for the world's largest enterprises and governments. 
He continues to consult with multinational companies about innovation processes, and guides Dentech, a startup that connects sensor networks to service actions.
par Fred Zimny